Chapter 12 - What to Do If You Have a Bad Builder - Home Building and House Remodeling Guide

Most likely a client will realize they have a Bad Builder if:

Suppliers and/or sub-contractors have not been paid.

The project is considerably behind schedule.

The project is considerably over budget.

The quality of work is substandard.

The builder is inaccessible either by not returning phone calls and/or not frequenting the job site.

Not performing punch list items and/or warranty work in a quality and/or timely manner.

All or a combination of the above.

The first objective to solving the problem(s) is communication. You must communicate with the builder your specific complaints in writing and in person. Speaking by phone and being vague or general will not correct the problem(s).

Once the specific problem(s) have been communicated, present a set of solutions. Have the builder participate in the solution process. There will be resistance on his/her part if not consulted first before laying out a list of solutions.

If the problem involves being over the budget or monetary penalties for being behind schedule, ask the lender to become involved in a solution. In addition, if the work is substandard the lenders inspector should be involved.

Hopefully, a solution agreeable to all parties can be found. However, if you can see no solution is attainable your next option is contacting an attorney to guide the process. Most likely this will be time to terminate your builder and hire a new one to take over the project. Hopefully, you have not paid the builder in full to date. Following the Home Construction and Building Guide should prevent your from being in a hole financially if problems with your builder develop.


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